Monday , September 28 2020

TD Bank Jobs Ottawa – Branch Manager III

Job Description:

Do you enjoy supervising a large team of dynamic professionals to ensure smooth branch operations? Are you a local market leader who can mentor the team to deliver extraordinary customer experience in a fast-paced work environment? If so, this could be the career opportunity for you. We’re seeking a visionary to build, mentor and advise the team towards achieving professional and personal development objectives.

Job Responsibilities:

  • Manage highly complex branch duties related to mutual funds, real estate secured credit, and other compliance-related issues
  • Communicate national, regional and district level strategies with the team to ensure branch strategies are in line with TD
  • Supervise the execution of an annual business plan to deliver results aligned with business strategies
  • Develop and execute process enhancements within budget for enhancing customer experience
  • Develop meaningful relationships with customers to deliver One TD solutions
  • Manage employee risk by ensuring the team follow all human resources guidelines and reporting discrepancies to the appropriate partners
  • Coach the team on handling customer issues consistent with applicable guidelines and escalating non-standard activities, as necessary
  • Lead the overall success of your branch by providing leadership in public events and building effective relationship with new and current customers
  • Support TD’s strategic priorities by coaching managers on advice-giving strategies on banking solutions
  • Act as the leader in administering change management, performance management, and the talent pipeline for the development of the team
  • Improve customer experience by understanding their financial needs and providing appropriate solutions
  • Ensure employee scheduling is in place to handle customer demands

Job Requirements:

  • A visionary leader with strong communication, planning and team management skills and demonstrated experience of effective coaching and mentorship, positive and enthusiastic attitude, and effective people management skills
  • Undergraduate degree with over 7 years of relevant experience including people management
  • Completion of Branch Compliance Officer (BCO) and IFIC or CSC Course
  • Strong communication skills to liaise with customers, employee and cross functional teams
  • A positive influencer and dynamic decision maker who can keep the team together and foster its ability to work together as a whole while exercising discretion in confidential matters
  • Advanced knowledge of investing and credit processes, policies, programs and systems to identify, track and resolve gaps effectively
  • Proficiency in software tools including MS Office, and internet application

Job Details:

Company: TD Bank

Vacancy Type:  Full Time

Job Location: Ottawa, Ontario, CA

Application Deadline: N/A

Apply Here