San Diego County Jobs – Dispatcher

Job Description:

All Dispatcher I positions, under general supervision, receive incoming telephone calls and evaluate requests for Police services, Fire-Rescue services, Environmental Services and Transportation and Storm Water services.

Job Requirements:

• The ability to communicate and understand any of the following languages: Spanish, Korean, Arabic, Farsi, Somali, Chinese, Indochinese or Tagalog.
• DATA ENTRY: The ability to read written data and accurately enter that data using a keyboard.
• DATA ENTRY (AUDIO): The ability to hear audible data and accurately enter that data using a keyboard.
• CALL SUMMARIZATION 1: The ability to hear, comprehend, and summarize audible information.
• CALL SUMMARIZATION 2: The ability to hear and comprehend audible information while accurately entering that information using a keyboard, and to subsequently use that information.
• CROSS REFERENCING: The ability to locate information, requested in writing, on a written list and to correctly/accurately respond using a keyboard.
• CROSS REFERENCING (AUDIO): The ability to locate information, requested audibly, on a written list and to correctly/accurately respond using a keyboard.
• CHARACTER COMPARISON: The ability to compare and contrast written data.
• MEMORY RECALL: The ability to learn and later recognize associated information.
• MEMORY RECALL – NUMERIC (AUDIO): The ability to hear data (number sequences), memorize it, and then use a keyboard to accurately enter the data.
• PRIORITIZATION: The ability to evaluate and analyze information in order to prioritize or categorize incidents.
• MAP READING: The ability to use maps for determining routes and locations.
• SPELLING: The ability to correctly spell words according to the context in which they are being used (i.e., homonyms).
• SENTENCE CLARITY: The ability to select the written passage that is the most clearly written.

Qualification & Experience:

• Graduation from high school.
• Passage of the General Education Development (G.E.D.) test.
• Passage of the California High School Proficiency Examination (C.H.S.P.E.).
• Possession of a two-year, four-year, or advanced degree from a college or university.

Job Details:

Company: City of San Diego

Vacancy Type:  Full Time

Job Location: San Diego, CA, US

Application Deadline: N/A

Apply Here

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