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Website Costa
Job Description:
We are looking for a passionate and experienced team leader to join us as a Barista Maestro. Our Barista Maestros are responsible for inspiring and leading our genuine and warm teams in delivering great experiences to our customers, our communities and to our people.
Job Responsibilities:
- Manage the day to day operations of the store when required, being accountable in the absence of the Store Manager
- Act as a team leader by coaching and supporting the team to deliver unbeatable experiences, while ensuring all procedures are followed, taking the lead on shift
- Train and accredit new Baristas, inspiring their new adventure with Costa
- Deploy the team according to the trading pattern, ensuring right people in the right place to maximise sales
- Deliver health & safety, cleanliness and drive understanding and importance of the COSTA Check
- Implement new marketing POS, and brief the teams on new recipes / seasonal ranges to ensure continued excellence to maximise every opportunity
- Maintaining accurate stock levels and ensuring all on-site stock is well stored and persevered
- From the quality of an espresso to the maintenance of equipment, to monthly coffee excellence scores, you’ll drive the highest of standards every time
Job Requirements:
- Flexible approach and can-do attitude, as each day can offer exciting new challenges
- A passion for coffee, customers and colleagues – because sharing your Latte art is a part of the day job
- Previous Team Leader experience in a fast-paced environment is an essential
- Ability to embrace challenges in a fast-paced, team-driven environment
- Constant desire to overachieve by turning knowledge into operational excellence
- Career driven with a willingness to learn and be bold, brave and action-orientated
- Excellent interpersonal skills, and obsessive about customer service
Job Details:
Company: Costa
Vacancy Type: Full Time
Job Location: Liverpool, England, UK
Application Deadline: N/A
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